- Starting price
- $30/month after 30-day trial
- Free tier
- No
- Platforms
- Web · installable PWA
- Developer
- GiddyUpGenie / Joe and Margie Arnett
- Launched
- 2026
- Updated
- Aug 9, 2026
The verdict
Acts2Track turns easily forgotten care promises into assigned, visible work without charging by volunteer seat. Its recipient timelines, visit logging, milestone reminders, benevolence records and pre-visit context are thoughtfully shaped around church care. The risk is proportional to that usefulness: names, home addresses, bereavement dates, pastoral observations and financial assistance are highly consequential third-party data, and its optional AI briefing sends selected context to Anthropic. A church should adopt it only with notice, consent, minimum-data rules, role testing and an explicit prohibition on counseling, safeguarding and clinical notes.
Try Acts2Track ↗Opens acts2track.com
Acts2Track is a browser-based care-ministry workspace for churches and nonprofit ministries. It gives a congregation one place to maintain care recipients, family context, important dates, team assignments, visit history, meal coordination, benevolence activity and pastoral follow-up. A volunteer can record a visit in a few taps; a leader can see whether a widow, homebound member or household in crisis has an owner and recent contact; and anniversary reminders can surface birthdays, wedding dates or the date a spouse died before an important day passes unnoticed.
Founders Joe and Margie Arnett describe building the product out of experience on both sides of care. Their account includes coordinating widow care as well as receiving sustained help through terminal illness, a house fire and a near-fatal motorcycle accident. That history shows in the design. Acts2Track is not trying to become a complete worship, giving, membership and communications suite. It focuses on the unglamorous operational layer between a church saying “we will care for you” and somebody actually calling, visiting, bringing food or escalating a need.
The commercial offer is simple. A 30-day trial includes all features and requires no payment card. Standard service is $30 per month or $300 per year for unlimited users, recipients and visits. The annual plan saves $60 and includes priority support. The site also advertises a limited Founding Member plan at $15 per month for life with direct founder support; because availability can change, prospective buyers should confirm it rather than build a permanent budget around the banner. Annual customers can request a prorated refund within the first 60 days, while cancellation otherwise preserves access through the paid period.
The privacy policy dated March 28, 2026 is notably more specific than most small church-software notices. It names Supabase, Vercel, Resend, Stripe, Google Analytics and Anthropic, describes roles, export and deletion, and explains what reaches Claude for an AI Pre-Visit Briefing. It also reveals why governance matters: a record may include names, contact details, home addresses, photos, birth and bereavement dates, ministry category, visits, observations, escalation flags, pastoral-attention notes and benevolence amounts. This is a researched review of current public product, pricing, privacy and accessibility pages. We did not create an account, submit a real recipient, generate a briefing, inspect role isolation, verify encryption, assess legal compliance or perform a security audit.
✓ The good
- Care-specific workflow - recipients, visits, milestones and escalation match ministry practice better than a sales CRM
- Unlimited users - churches can include volunteers without accumulating per-seat charges or sharing one unsafe login
- Fast visit logging - a three-tap flow reduces the administrative burden after a call, delivery or home visit
- Actionable anniversaries - birthdays, weddings and spouse-loss dates can prompt humane acknowledgment rather than generic campaigns
- Transparent AI disclosure - the policy identifies Anthropic and lists the data sent for optional pre-visit briefings
- Detailed subprocessor table - hosting, database, email, payment, analytics and AI roles are described in one place
- Published accessibility goals - keyboard, screen-reader, focus, touch-target and known-limit information is unusually concrete
- Export and deletion path - organizations can request CSV or JSON export and receive a documented post-cancellation timeline
✗ Watch out
- Sensitive third-party profiles - many recipients will never hold accounts yet may be described in pastoral and financial records
- AI shares identifiable context - a briefing may send the recipient name, ministry type, history, notes and dates to Anthropic
- Temporary cache is undefined - the policy does not give a duration, location or deletion trigger for generated briefings
- No legal controller identity - the notice does not clearly name a registered entity, postal address or governing jurisdiction
- Role model may be too broad - Pastor, Leader and Servant labels need record-by-record testing before real care data is loaded
- Security claims are not assurance - encryption and row isolation are useful, but no independent audit or certification is published
- Accessibility gaps remain - charts need better alternatives and exported PDFs are not fully screen-reader accessible
- Founding price is time-sensitive - the $15 lifetime rate is limited and should not be confused with permanent standard pricing
Best for
- Churches coordinating widow, homebound, bereavement, meal and practical-care ministries
- Small and midsize congregations that need unlimited volunteer access at a predictable price
- Leaders replacing spreadsheets, text chains and memory with assigned care and a recipient timeline
- Teams prepared to publish a recipient notice, collect appropriate permission and minimize notes
- Organizations willing to disable AI until leadership approves exactly what may be transmitted
Avoid if
- You need a full ChMS for membership, giving, groups, check-in, worship or mass communications
- Volunteers intend to store counseling narratives, abuse reports, diagnoses, immigration status or shelter locations
- Your regulator, insurer or policy requires independently audited controls, regional hosting or a negotiated DPA
- Recipients cannot learn what is recorded about them or request correction and deletion
- Your team treats a generated pre-visit summary as pastoral discernment or verified fact
What Acts2Track is
Acts2Track is a care operations system, not a pastoral relationship itself. A recipient profile holds contact and household context. Teams assign responsibility. A short visit entry creates a chronological record. Important dates become reminders. Reports reveal people without recent contact, and benevolence records can give authorized leaders a consistent view of assistance. CSV import can bring existing recipients and visit history into the platform while attempting to merge duplicates.
The installable progressive web app works from a browser rather than a native app-store listing. That simplifies deployment across phones and computers, but churches should still test mobile behavior, saved-session security, offline limitations, notifications and browser support on the devices volunteers actually use. A home-screen icon does not make a web app locally encrypted or safe on a shared phone.
Why a care timeline is more useful—and more sensitive—than a member directory
A directory answers who a person is. A care timeline answers what the church promised, what happened, who is responsible and what needs attention next. That difference prevents a recipient from repeating a difficult story to every new volunteer and helps a coordinator notice that meals arrived but no pastoral call occurred. Milestone acknowledgment also brings continuity when volunteer schedules change. Acts2Track concentrates precisely on that operational memory.
Operational memory can become institutional surveillance if every observation is retained. Record fulfilled commitments and relevant preferences, not a private biography. Quote the recipient when meaning matters, label uncertainty and avoid volunteer speculation about faith, mental health, finances or family conflict. Tell people that a team system exists, who can see it, why the record helps and how they can correct or remove it. A caring motive does not eliminate the subject’s right to dignity and agency.
Recipients, teams and three-tap visits: a practical accountability loop
Recipient profiles bring contact details, household relationships, ministry type, dates, assigned team and recent history together. A volunteer can log a call or visit through a deliberately short flow instead of completing a long case-management form. Leaders can identify stale or unassigned care, coordinate coverage and review a timeline without reconstructing group texts. Imports support churches moving from an existing sheet, including historical visits and duplicate merging.
Before importing, remove obsolete rows and high-risk free text. Test whether Servants see only assigned recipients, whether Leaders can export an entire ministry, whether Pastors can see benevolence detail and whether reassignment exposes earlier notes. Require an individual account for every user, enable optional two-factor authentication, review the audit trail and remove access immediately when a volunteer leaves. Unlimited seats are valuable precisely because shared credentials are unnecessary.
Dates, meals, benevolence and reports: remembering without reducing people to metrics
Birthday, wedding, spouse-passing and other dates can generate reminders before emotionally significant moments. Meal coordination and practical assignments make tangible support visible. Benevolence tracking records amounts, categories, purpose and approvals, while reports help leaders see frequency and coverage. Together these features replace fragmented calendars, reimbursement sheets and volunteer memories with one operational view.
Use separate access for money and pastoral care. A meal volunteer does not need financial assistance history; a finance approver does not need narrative visit notes. Anniversary reminders should reflect recipient preference—some people welcome acknowledgment and others do not. Reports should find service gaps, not grade a grieving household for engagement or rank volunteers by raw visits. A count is evidence of an action entered, not evidence that a person felt cared for.
AI Pre-Visit Briefings: useful context with a real disclosure obligation
The optional briefing uses a recipient’s name, ministry type, recent visit history, notes and upcoming dates to generate a summary and conversation starters through Anthropic Claude. A coordinator can disable the feature. The policy says Anthropic does not train on this API content and does not retain it after processing under its API terms; Acts2Track temporarily caches the generated briefing. Used on concise, factual records, it may save a volunteer from reading a long timeline on a phone before a visit.
This is still a new disclosure of identifiable pastoral context to an AI processor. The recipient should understand it, and the church should approve a written use case. Never send confessions, diagnoses, abuse allegations, legal strategy, minor details or a volunteer’s private speculation. Treat conversation starters as suggestions, not facts or spiritual guidance. Verify every summary against the source record, disable AI for sensitive ministries and ask Acts2Track to state the cache duration, model region, deletion mechanism and incident obligations.
Pricing
30-day trial
Free for 30 days
All published features are included, no card is required and the site does not state a user, recipient or visit cap. Use fictional recipients to test permissions, exports, deletion and AI settings. This is a temporary evaluation, not a continuing free tier.
Monthly
$30/month
Unlimited users, recipients and visits are included. Monthly billing lowers commitment and is the prudent first paid phase while the church audits adoption, note quality, role boundaries, support and recipient requests.
Annual
$300/year
The annual plan saves $60 against twelve monthly payments and includes priority support. The posted terms allow a prorated refund within the first 60 days. Confirm taxes, renewal notice, export timing and post-cancellation access before paying annually.
Founding Member
$15/month for life while available
The limited offer promises the full platform and direct access to the founders at half the standard monthly rate. “For life” should be documented in the order terms, including what happens after a product sale, ownership change, pause, late payment or plan restructuring.
The unlimited-user model is excellent for volunteer ministry. A coordinator does not have to decide which five people deserve licenses, and every action can remain attributable to a real account.
The effective annual monthly cost is $25. Standard monthly service costs $360 a year, so annual billing saves $60. The temporary Founding Member rate would cost $180 a year while honored.
A 30-day trial is long enough for a disciplined pilot. Create fictional recipient households, assign all three roles, enter visits and dates, generate and disable an AI briefing, export data, test notifications and practice offboarding.
Budget for governance as well as software. Someone must own access reviews, recipient notices, retention, correction requests, volunteer training, audit review, incident response and the boundary between care coordination and professional case notes.
Where Acts2Track falls behind
The policy is candid about fields and processors but does not clearly identify the legal data controller. A church needs a registered company name, physical address, jurisdiction, privacy contact and contractual role before entrusting addresses and pastoral records. Founder names and a product brand are not a substitute.
“Temporary” AI caching is too vague. A privacy notice should say whether a briefing is cached for minutes, days or the life of a visit; whether it appears in backups; who can retrieve it; and whether regenerating, disabling AI or deleting a recipient removes the cache.
The subprocessor table is strong yet incomplete in presentation. Sentry is mentioned as monitoring and error tracking in the security narrative but is not clearly represented alongside the named service table. Any processor that can receive identifiers, request context or record content should have purpose, location and data categories disclosed.
The policy says identifiable information is shared with third parties only with consent while also describing contracted processors that necessarily receive it to provide the service. Processor use may rest on the church’s instructions and contract rather than a separate click from every subject; the notice should explain that distinction instead of making an absolute promise.
Deletion is described as permanent 30 days after cancellation, but backup behavior and legal exceptions are not explained. The same gap affects individual recipient deletion. The company should publish production, backup and log schedules, along with which exports remain available during the 30-day window.
Published security controls—TLS, encryption at rest through Supabase, role-based access, optional two-factor authentication, row-level isolation and logs—are sensible foundations. They are vendor assertions, not an independent penetration test, SOC report or guarantee that every query and storage bucket is correctly isolated.
The accessibility statement is unusually responsible about known limitations, including charts whose text alternatives remain in progress and PDFs that are not fully screen-reader friendly. It targets WCAG 2.1 AA, keyboard operation, focus, semantics, error announcement, 44-pixel targets and VoiceOver/TalkBack, but does not identify an external audit or conformance report.
Acts2Track vs. CareNote vs. Planning Center People
CareNote is another purpose-built pastoral care platform, with care requests, follow-up and team coordination as its center. Compare granular permissions, mobile workflow, consent, audit history, AI use, export and current pricing with fictional data. Acts2Track’s transparent flat price, anniversaries, benevolence context and accessibility statement are meaningful differentiators.
Planning Center People is a mature member database with workflows, forms and integration across a larger church-management ecosystem. A congregation already using Planning Center may reduce duplication by building care workflows there. Acts2Track offers a narrower interface shaped around recipients and visits, which can be easier for care volunteers but creates another system of record and another set of access decisions.
A protected spreadsheet and calendar cost less and expose their structure, but copies proliferate, roles are crude, visit chronology is inconsistent and reminders depend on an owner. Acts2Track earns its fee when it measurably improves follow-through and controlled access. If the team cannot maintain consent and note discipline, moving the same habits into polished software does not solve the underlying risk.
The bottom line
Acts2Track is one of the better-designed small-church care systems we have reviewed because its scope, price, founders’ motivation, processor list and accessibility intentions are unusually legible. Unlimited users, quick visit capture, recipient timelines, milestones and reporting address a real operational failure: care promised but not coordinated. That strength should not obscure the stakes. The database can become a map of grief, location, financial need and pastoral attention, and AI briefings introduce another processor. Pilot with fictional data, define prohibited content, obtain appropriate recipient permission, test every role, enable two-factor authentication, separate benevolence from general access and disable AI until its exact use is approved. Under those conditions, Acts2Track can help a church remember people without pretending software is the care itself.
Alternatives to Acts2Track
Frequently asked questions
What is Acts2Track?
Acts2Track is a web-based church care-management system. It organizes recipients, household context, team assignments, calls and visits, important dates, meal and practical-care activity, benevolence records, escalation and reports. It is narrower than a complete church-management system and is designed to make pastoral and volunteer follow-through visible.
How much does Acts2Track cost?
The full-feature 30-day trial is free and requires no card, but there is no permanent free tier. Standard service is $30 per month or $300 per year for unlimited users, recipients and visits. A limited Founding Member offer advertises $15 per month for life. Confirm its availability and exact contractual meaning before relying on it.
What data does Acts2Track store?
The policy lists church and staff details plus recipient names, contact information, home addresses, photos, family relationships, important dates, ministry types, notes and visit history. Benevolence can include amounts, purpose, approvals and categories. Visit entries may include observations, escalation and pastoral-attention flags. Churches should collect only what recipients reasonably expect and what care coordination truly needs.
How does the AI Pre-Visit Briefing work?
When enabled, Acts2Track sends the recipient name, ministry type, recent history, notes and upcoming dates to Anthropic Claude to generate a summary and conversation starters. The policy says Anthropic does not train on or retain API content under its terms, and Acts2Track caches the result temporarily. The cache duration is not disclosed. Churches can disable the feature and should do so for sensitive ministries.
Is Acts2Track secure?
Acts2Track says it uses TLS in transit, AES-256 encryption at rest through Supabase, row-level tenant isolation, Pastor/Leader/Servant roles, optional two-factor authentication, audit logs and Sentry monitoring. These are reasonable vendor-described controls, not independent certification. Test role access, exports, saved sessions and offboarding, and request contractual and security evidence proportionate to your records.
Is Acts2Track accessible?
Its March 2026 statement targets WCAG 2.1 AA and describes keyboard use, visible focus, screen-reader semantics, error/status announcements, contrast, scalable text, 44-pixel touch targets and VoiceOver/TalkBack support. It acknowledges incomplete chart alternatives and PDFs that are not fully screen-reader accessible. No independent audit is named, so users should test their own assistive technology during the trial.
Can Acts2Track store counseling or safeguarding notes?
The interface may technically accept narrative notes, but churches should not treat it as a clinical, legal, safeguarding or confession system. Keep abuse allegations, diagnoses, immigration information, shelter locations, minors’ details and private counseling narratives out unless qualified leadership, counsel and the vendor have expressly approved the exact workflow, permissions, contracts and retention. Record the smallest operational fact needed for safe follow-up.
Sources & further reading
More Church Management Software
B1 ChurchA genuinely free, open-source church platform - app, website, giving and check-in on one database - run by an Oklahoma nonprofit. The catch is not the price - it is that the vendor own docs call the native app deprecated.
Involv Chat (church.chat)Involv Chat combines ministry-team messaging, rosters, blocked dates and service scheduling in a focused church workspace—useful when leaders protect volunteer consent and resist turning attendance or gifts data into a spiritual score.
ChurchSoftwareChurchSoftware—formerly StoreHouse—offers an unusually broad church-management core for $0, including giving, check-in, accounting and a shared mobile app, while charging transparently for vendor-heavy extras.
Pastor Notes AppA two-app system that lets leaders publish sermon notes and invite live congregational response while attendees use the free Bible Notes companion—but its pricing math, refund terms and app privacy disclosures need correction before a church commits.
Take RootA low-cost, offline-friendly relationship tracker built specifically for evangelism and discipleship follow-up—more intentional than a spreadsheet, but its old generic privacy policy does not adequately describe the sensitive ministry data the product exists to hold.
Develop.MeDevelop.Me packages course building, cohorts, discussion, assignments, gamification and mobile learning for churches and mission-driven organizations—with unlimited learners on paid plans, but a vague free tier and a 2022 website privacy notice leave procurement questions open.